Customer Service

Exceptional customer
experiences start with you

Live the Gatestone Difference

Career Growth

We believe in growing talent, with dozens of agents promoted annually. And with a wide variety of departments and positions, the opportunities for growth are endless!

Training & Coaching

We support you every step of the way! From your onboarding and program training to continued education, we're here to support you throughout your career.

Community & Culture

Our people are one best thing about working at Gatestone. They're friendly, hardworking, and here to support you. But we also like to have fun and build friendships that will last a lifetime.

Who we are

We're customer service experience champions, brand advocates and rock customer service for the most popular brands. We elevate the brand experience for our partners every day. We are the customer service team.

What we do

Every day, we're the team that makes thousands of customers happy! We're the friendly people and advanced technology behind many of the world's most popular brands.

Who we do it for

We are proud of partnering with leading companies that share our passion for customer experience and are driven to make a genuine, lasting connection with their customers.

What's it like to work in our Customer service team?

Join an upbeat atmosphere where you'll get the chance to collaborate with exciting brands. Help customers from around the world and get the opportunities to learn and grow within your team.


Anne J.

Information Officer

As a millennial, the flexible work schedule, opportunity to travel, and hands-on learning were particularly appealing to me. I like how we bounce ideas off each other and that there are constantly opportunities to learn new skills, even if they aren’t specifically catered to our current role.

Robert a.

Customer Service Specialist

I love my work because I feel that I make a difference every day for clients and customers by helping brands provide a great experience to their customers and generate more revenue for their company at the same time.

Sylvia B.

Team Lead

The most gratifying part of my job is when I see a client’s program succeed and when I see our employees grow and be promoted through the ranks. I feel that our employees receive more training and learning opportunities here than in many other lines of work