Technical Support

Make an impact in the ever evolving world of technology

Live the Gatestone Difference

Career Growth

We believe in growing talent, with dozens of agents promoted annually. And with a wide variety of departments and positions, the opportunities for growth are endless!

Training & Coaching

We support you every step of the way! From your onboarding and program training to continued education, we're here to support you throughout your career.

Community & Culture

Our people are one best thing about working at Gatestone. They're friendly, hardworking, and here to support you. But we also like to have fun and build friendships that will last a lifetime.

Who we are

We're customer-centric and able to connect with people in a relatable way. As technical experts, our focus is to provide exceptional service and quickly resolve our client's technical challenges.

What we do

We help customers stay connected by resolving any technical issue they might be facing and help people stay connected around the clock.

Who we do it for

Our technical team partners with the leading telecommunication and technology companies in the world. Every day, they count on us to keep their customers connected.

What's it like to work in our Technical Support team?

We communicate directly, lead by example, and make sure our team members know how much they are appreciated. Passion for life and work is important to us, and we want to see it in you, too!


Shawn O.

technical support agent

Overall great company! I've been working for almost 1yr, but it's still feel great. Very comfortable and made me feel welcome. Fun environment and good pay. Looking forward for more upcoming activities

Carolina Q.

technical support agent

Customer interactions are the best part of my day . The roles are very fast paced but we are compensated very well and the energy required came from your co-workers and customers.

Mark B.


I love passing knowledge to new agents. Seeing them develop their technical skills and helping customers is as gratifying as it gets.